Support
Help with Arvect
You talk to the people who build Arvect. How to reach us, what you can check yourself and what to include.
As of 11 November 2026
How to reach us
You talk to the people who build Arvect.
- E-mail info@heramind.com.
- Or use the form at heramind.com/contact.
Look first
- Every screen in Arvect has Help for this screen: what the screen does and what Arvect does not do there.
- The manual describes every screen per module: what it is for, the steps, who may do what and what Arvect guards. If you do not have it at hand, ask for it at info@heramind.com.
- Ctrl+K takes you to any screen, relation, item or lot.
Please include
- The administration and the screen
- What you did and when
- The message you saw (a screenshot helps)
Never send a password or code. We never ask for one.
Found a security issue?
Report it through the address in security.txt.
Response times
Response and resolution times per priority are set in your engagement.
What is set up and demonstrated for Arvect today is described in the service level.
